Member service

We are here to help you have a great experience with the Navigenics service. We are available to answer any questions you have and to set up your appointment with one of our Genetic Counselors.

Please feel free to contact us by phone from 9 a.m. to 6 p.m. Pacific time, Monday through Friday, at (866) 522-1585, or via e-mail at memberservice@navigenics.com.

Appointments with your Genetic Counselor can be scheduled at your convenience.

It is important to us that you have all the support you need to understand, interpret and take action on your results. We strongly encourage you to use our support services and let us know how we can best help you.

Member service