Myth:

If I know my family's health history, I don't need a genetic test.

Truth:

Family history is only one part of your health future. For example, most cases of breast cancer are found in women who have no family history.

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Genetic counseling

Our board-certified genetic experts are available to help you at any time

We are the only company that has a team of board-certified Genetic Counselors on staff ready to help you understand your genetic information – and what it means for you and your family. They can also help you determine what to focus on with your doctor – or even speak to your doctor directly if he or she has questions.

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Our Genetic Counselors are trained healthcare professionals that specialize personal genomics, and their work has made them leaders in their field as they educate physicians and other providers to allow them to integrate personalized genetic analysis into your healthcare plan.

Our counselors are available at any time to answer your questions, at no additional charge – even before you have signed up. Please call (866) 522-1585 (US and Canada) or +1 (650) 585-7743 between the hours of 9am and 5pm Pacific Standard Time, Monday through Friday, to set up an appointment at your convenience. During your phone appointments, your counselor will have confidential access to your Navigenics genetic results, to make the discussion accurate and valuable.

Learn more about what types of questions you may want to ask your Genetic Counselor.

Schedule an appointment

If you have questions about genetic testing and would like to schedule an appointment with a Genetic Counselor, please contact us at (866) 522-1585 (US and Canada) or +1 (650) 585-7743. We will arrange a time that is convenient for you.

Our Genetic Counselors are board-certified professionals who adhere to a code of ethics that includes maintaining the highest levels of privacy and confidentiality. They are dedicated to providing you with the most accurate information to help you, your family, and even your doctor. More information is available from the National Society of Genetic Counselors.

If you should prefer genetic counseling in person, we can help you locate a trained genetics professional in your area who is familiar with the services we offer.