Myth:

If I know my family's health history, I don't need a genetic test.

Truth:

Family history is only one part of your health future. For example, most cases of breast cancer are found in women who have no family history.

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Genetic counseling

Our board-certified genetic experts are available to help you at any time

Our Genetic Counselors are healthcare professionals who help you understand what genetic information means for you and for your family.

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Our counselors are available as your primary contact before you have enrolled and after, so that you have the support you need throughout the genetic testing experience. We will give you a toll-free counseling number to call at your convenience. During your phone appointments, your counselor will have confidential access to your Navigenics genetic test results, so you can review them together. You can also have your doctor call with questions about Navigenics’ genetic testing services.

Learn more about what types of questions you may want to ask your Genetic Counselor.

Schedule an appointment

If you have questions about genetic testing and would like to schedule an appointment with a Genetic Counselor, please contact us at (866) 522-1585 (US and Canada) or +1 (650) 585-7743. We will arrange a time that is convenient for you.

Our Genetic Counselors are board-certified professionals who adhere to a code of ethics that includes maintaining the highest levels of privacy and confidentiality. More information about this is available from the National Society of Genetic Counselors.

If you should prefer genetic counseling in person, we can help you locate a trained genetics professional in your area who is familiar with the genetic testing services we offer.